This Privacy Policy explains how Blooms & Bouquets handles personal data when you use our website, contact us, or place floral service inquiries and bookings for wedding bouquets and event decoration.
This introduction outlines how the policy is organized and where to find key information.
We use personal data to respond to inquiries, arrange consultations, prepare quotes, confirm dates, coordinate deposits and final details, manage delivery or studio pickup, process payments, maintain records, improve site performance, and comply with legal and accounting duties.
We may disclose personal data to payment processors, delivery or setup support, website hosting and technical service providers, and other operational partners that help us manage inquiries, bookings, payments, and event coordination. These parties are expected to use the data only for the services they provide to us.
We may share personal data with public authorities, courts, or other parties when necessary to comply with legal obligations, respond to lawful requests, protect our rights, or address fraud, security, or misuse concerns.
We may collect name, contact details, event date, delivery or venue information, design preferences, bouquet or decoration specifications, payment-related records, and communications sent through the website, phone, or consultation process. We may also collect technical data such as device, browser, and usage information when the site is used.
We receive data from users when they submit an inquiry, request a consultation, confirm an order, or communicate with us. We also obtain limited technical and operational data from website interactions, appointment handling, and payment or delivery coordination.
We may use essential cookies to support site operation, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. These cookies help with navigation, form handling, and service improvement.
Users can usually manage cookies through their browser controls, including blocking, deleting, or restricting certain cookies. If cookies are disabled, some site functions may not work as intended.
Subject to legal limits, you may request access to your personal data, correction of inaccurate details, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing in some circumstances.
To exercise a privacy right, submit a clear request using the contact details in this policy and describe the data or interaction involved. We may ask for information needed to verify the request and to protect against unauthorized disclosure.
We retain personal data for the period needed to manage inquiries, complete orders, maintain business records, resolve disputes, and meet legal obligations. When data is no longer required, we delete it or anonymize it where practical.
When we update this policy, we will post the revised version on the website and change the effective date where appropriate. If a change materially affects how personal data is handled, we may provide additional notice through a reasonable channel.
